Speed of despatch
We aim to despatch books within 2 working days of receipt of your order.
Orders are sent via the Royal Mail first class in the UK, and Airmail overseas. As a guide, delivery to Europe takes approximately 4 days to a week, delivery to the States and worldwide a week to ten days. Delivery times are however, subject to customs clearance, local services etc., which may affect estimated delivery.
Fine editions are sent using a tracked/signed for service or a courier, for which we will need a contact phone number. Most courier services do not deliver to P.O. box addresses, so we kindly request that you give us a home or work address when ordering.
Delivery to some countries has presented us with persistent problems, even when using tracked and signed for services. As a result we can only send books to Brazil and Mexico at the risk of the recipient.
Lost books and late delivery
It is our policy to replace books that are lost in the post. If you do not receive your delivery in the expected timeframe, please let us know.
An item is not considered officially ‘lost’ by Royal Mail until 20 days (UK) and 30 days (Europe, Worldwide) after shipping. After this time we will send a replacement.
If the book that you have purchased has physical faults, either in its manufacture or from damage in the shipping process, please email us to request a replacement. In the event that replacement is not possible we will refund you. We cannot consider copies returned for other reasons.